Press the Volume Up and Play/Pause sign Together To arrange to speak with an expert today, please call our freephone line on 08. However, if that makes no difference, then we can take a look at the headphones for you. If this works then it shows that you just had a faulty cable. If you’ve followed the provided instructions on charging the JBL Endurance Peak headphones, then we would advise trying an alternate cable. If you’re still not having any luck, it’s best to check both the charging cable and case for any visible damage, carefully check the port on the headphones, too, in case of any wear and tear. Once plugged into a power source, whether you choose the wire cable or the charging case, the headphones should tell you when the battery is fully charged as the light on the side of them will turn off. We don’t want to over-charge the device as it may ruin the battery. Firstly, try a short 10-minute charge as advised by JBL. If the red light on the side of the headphones is blinking then it means that your headphones are running out of battery. However, if you’ve had your headphones on charge for a while now, and you’re still seeing a ‘low battery’ red light, then we can imagine you’re feeling slightly stumped. Just a 10-minute charge is said to be enough for one hour of music playback. JBL Endurance Peak not charging? What to do nowĪ charging cable and case are included when you purchase the JBL Endurance Peak headphones.Īs far as the specs go, the earphones are said to give “hours of continuous playback and 24 hours of backup power from the charging case” Now you can turn it back on to connect to your device.
Remember your Bluetooth audio is off during all of this.They’re both in pairing mode, and you should see them connect to each other (some models come with a signature “connecting” audio when successfully paired).Do the same to the right, turn it off, holding the button for 10 seconds.Then turn the left one back on, holding down the button for 10 seconds.Turn both of your JBL earbuds/headphones off one at a time.
Turn the Bluetooth off on all connecting devices.This means your earbuds are having trouble pairing with each other and the device, and there could be something wrong with your Bluetooth connection. Ruling out the charging issue, it is most likely a pairing issue. If one of the indicator lights are not switching on, it means there is another issue. This will be indicated by the indicator lights on both buds turning on when placed in the cradle. If you hear sound through one side but not the other, and you are confident they are both charged and able to charge. JBL earbuds not working? Check Bluetooth connection If you lose connection because you are out of range, simply make your way back in range and press and hold the pairing button to reconnect it. And the earbuds need to stay close together as well. You need to remain close to the transceiver for the connection to maintain. Sounds obvious, but most JBL Bluetooth headphones earbuds don’t have a huge range. Don’t use any chemicals or WD40 on it as it could harm the connection. You simply need to loosen it gently with your toothpick and wipe it away with a tissue.
If you’ve had your JBL earbuds a long time, this is a common problem.
Push them in and see if they quickly retract and go back in.
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